mom2twingirls
Traderkinz
Registered: Aug 16, 2015 11:15:52 GMT -5
Posts: 274
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Post by mom2twingirls on Apr 7, 2016 14:18:30 GMT -5
I have tried on 2 different devices, but I am unable to login to the mobile app since the update. Anyone else having this problem??
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Post by Newfie on Apr 7, 2016 14:42:51 GMT -5
I can log in, however, when I go to the games, it doesn't let me scroll down to my fave, Goober's Lab. I'm beyond frustrated with it and can't tell you how many times I've wanted to smash the ipad against something! Grrrr... Ok, I know that sounds bad, but I only thought of it, I haven't actually done it. That is how frustrating it is.
You can't log in at all? I don't normally log out, so that may be why I am still seeing it.
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mom2twingirls
Traderkinz
Registered: Aug 16, 2015 11:15:52 GMT -5
Posts: 274
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Post by mom2twingirls on Apr 7, 2016 15:00:46 GMT -5
I can log in, however, when I go to the games, it doesn't let me scroll down to my fave, Goober's Lab. I'm beyond frustrated with it and can't tell you how many times I've wanted to smash the ipad against something! Grrrr... Ok, I know that sounds bad, but I only thought of it, I haven't actually done it. That is how frustrating it is. You can't log in at all? I don't normally log out, so that may be why I am still seeing it. Well, on the one ipad I am still logged in, but all I see is the giant W with waves coming out of it like it is loading. On the other one I logged out to see what it would do and now it just has a circle that goes around and around with my login info but it won't load! SOOOOOOO FRUSTRATING!!!!!! I totally can relate to what you are saying!!! It is such a helpless feeling cuz it just stays on that page, and I can't spin the Wheel of Wow! Could u spin the wheel at least?
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Post by Newfie on Apr 7, 2016 15:24:00 GMT -5
I can log in, however, when I go to the games, it doesn't let me scroll down to my fave, Goober's Lab. I'm beyond frustrated with it and can't tell you how many times I've wanted to smash the ipad against something! Grrrr... Ok, I know that sounds bad, but I only thought of it, I haven't actually done it. That is how frustrating it is. You can't log in at all? I don't normally log out, so that may be why I am still seeing it. Well, on the one ipad I am still logged in, but all I see is the giant W with waves coming out of it like it is loading. On the other one I logged out to see what it would do and now it just has a circle that goes around and around with my login info but it won't load! SOOOOOOO FRUSTRATING!!!!!! I totally can relate to what you are saying!!! It is such a helpless feeling cuz it just stays on that page, and I can't spin the Wheel of Wow! Could u spin the wheel at least? Yes, I was able to spin the Wow. I hope this is something they fix soon.
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mom2twingirls
Traderkinz
Registered: Aug 16, 2015 11:15:52 GMT -5
Posts: 274
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Post by mom2twingirls on Apr 7, 2016 15:28:20 GMT -5
Well, on the one ipad I am still logged in, but all I see is the giant W with waves coming out of it like it is loading. On the other one I logged out to see what it would do and now it just has a circle that goes around and around with my login info but it won't load! SOOOOOOO FRUSTRATING!!!!!! I totally can relate to what you are saying!!! It is such a helpless feeling cuz it just stays on that page, and I can't spin the Wheel of Wow! Could u spin the wheel at least? Yes, I was able to spin the Wow. I hope this is something they fix soon. Me too! Just wondering if I should delete the app and download it again!
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Aerogrit
Traderkinz
Registered: Dec 2, 2014 20:22:20 GMT -5
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Post by Aerogrit on Apr 7, 2016 15:52:22 GMT -5
I am able to do everything on the app. The first time I loaded it since the update it did take much longer than usual, but I've been able to spin wheel, feed my pet, go to my house, switch rooms, and even give my pet a bath.
I have been logged in the entire time tho - I don't log out. Maybe the log in screen isn't working. I like your idea of deleting the app and loading it again. I need to do that sort of thing quite often when apps get stuck. Good luck!
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mom2twingirls
Traderkinz
Registered: Aug 16, 2015 11:15:52 GMT -5
Posts: 274
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Post by mom2twingirls on Apr 7, 2016 18:29:09 GMT -5
Well after getting no where on trying to load the app on both devices. I ended up deleting the app and downloading it again. Now both are working fine! Have never had to do that before with Webkinz mobile, but it worked!
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Pawprint
Graphic Designers
feeding birds and squirrels and pups
Registered: Dec 1, 2014 16:36:30 GMT -5
Posts: 19,230
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Post by Pawprint on Apr 7, 2016 18:45:37 GMT -5
I'll have to see what mine is doing. I keep forgetting to do it.
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Post by MommaBearLas on Apr 7, 2016 18:52:59 GMT -5
Mine is working fine, but since the last 2 updates, I have to type my user name in each time. (I used to be able to click the saved version) You may have to uninstall and start over
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Pawprint
Graphic Designers
feeding birds and squirrels and pups
Registered: Dec 1, 2014 16:36:30 GMT -5
Posts: 19,230
Mini Profile Background: {"image":"https://i.imgur.com/BPEEuDl.gif","color":""}
Mini Profile text color: 0b4483
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Post by Pawprint on Apr 7, 2016 18:54:15 GMT -5
Mine is working fine, but since the last 2 updates, I have to type my user name in each time. (I used to be able to click the saved version) You may have to uninstall and start over Mine likes to log me out all the time too. It's annoying.
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Post by MommaBearLas on Apr 7, 2016 18:55:46 GMT -5
Mine is working fine, but since the last 2 updates, I have to type my user name in each time. (I used to be able to click the saved version) You may have to uninstall and start over Mine likes to log me out all the time too. It's annoying. I do not stay logged in! It keeps the app running in the background.
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Post by Newfie on Apr 8, 2016 0:40:34 GMT -5
Yes, I was able to spin the Wow. I hope this is something they fix soon. Me too! Just wondering if I should delete the app and download it again! I'm so glad that this worked for you!
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Post by Newfie on Apr 8, 2016 0:41:03 GMT -5
Mine likes to log me out all the time too. It's annoying. I do not stay logged in! It keeps the app running in the background. Oh! That's good to know! No baby, yet, Las?
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Pawprint
Graphic Designers
feeding birds and squirrels and pups
Registered: Dec 1, 2014 16:36:30 GMT -5
Posts: 19,230
Mini Profile Background: {"image":"https://i.imgur.com/BPEEuDl.gif","color":""}
Mini Profile text color: 0b4483
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Post by Pawprint on Apr 8, 2016 8:02:37 GMT -5
Mine likes to log me out all the time too. It's annoying. I do not stay logged in! It keeps the app running in the background. Well that makes sense. Shoot I hate logging in....
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Post by MommaBearLas on Apr 8, 2016 10:03:04 GMT -5
I do not stay logged in! It keeps the app running in the background. Oh! That's good to know! No baby, yet, Las? Very soon! She went to the Dr today and is in active early labor. Trying to decide whether or not to head out or wait until tomorrow morning
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