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Post by MommaBearLas on Feb 9, 2016 10:47:15 GMT -5
There have been many issues with the pet of the month not issuing a loot bag. Sometimes the items goes straight to your dock, other times a call to Ganz is needed. Also, we were receiving duplicate POTM prizes.
We have some great news concerning this issue! This was posted by Steve Webkinz on Facebook after a person posted their issue with their Porcupine adoption.
Because of all the non-prize duplication logic specific to the Pet of the Month prizes, this was never implemented properly. We've discussed this and decided we're going to bring the loot bag back, and include a new box inside that lets you choose your Pet of the Month prize the same way as the Superbed bed. Our current site update for February is already locked down, so this fix will be aimed for our following site update on March 16th.
How exciting is this news!! Thank you so much Ganz staff!
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LambTyler
Traderkinz
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Post by LambTyler on Feb 9, 2016 15:35:12 GMT -5
This news is absolutely fantastic!! I can't wait!
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Post by Wishforwebkinz on Feb 9, 2016 15:55:26 GMT -5
That is great! I'll definitely be trying to get POTMs now! :vhappy:
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Hedgymama
WT Senior Member
♪♫♪It's Back to school time! ♪♫♪
Registered: Dec 1, 2014 20:57:04 GMT -5
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Post by Hedgymama on Feb 10, 2016 8:53:59 GMT -5
AWESOMMMEEEEE!!!
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Pawprint
Graphic Designers
feeding birds and squirrels and pups
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Post by Pawprint on Feb 10, 2016 10:53:27 GMT -5
This is exciting! But I need to contact them about ours this month. Sigh, I always have to do this a few times usually. Do you think it's faster on FB? Any ideas?
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Post by MommaBearLas on Feb 10, 2016 13:19:16 GMT -5
This is exciting! But I need to contact them about ours this month. Sigh, I always have to do this a few times usually. Do you think it's faster on FB? Any ideas? They will just give you the email on FB, so not worth the time
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Pawprint
Graphic Designers
feeding birds and squirrels and pups
Registered: Dec 1, 2014 16:36:30 GMT -5
Posts: 19,230
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Post by Pawprint on Feb 10, 2016 15:09:12 GMT -5
This is exciting! But I need to contact them about ours this month. Sigh, I always have to do this a few times usually. Do you think it's faster on FB? Any ideas? They will just give you the email on FB, so not worth the time Don't we know one of the webkinz people on FB that's good at getting things done. It's a woman and I can't remember her name. Will have to go look at my fr and people at Ganz/Webkinz
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Post by MommaBearLas on Feb 10, 2016 15:17:36 GMT -5
They will just give you the email on FB, so not worth the time Don't we know one of the webkinz people on FB that's good at getting things done. It's a woman and I can't remember her name. Will have to go look at my fr and people at Ganz/Webkinz The WW people are Sally, Betty and Steve, but they will just give you the number and email for Ganz
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Pawprint
Graphic Designers
feeding birds and squirrels and pups
Registered: Dec 1, 2014 16:36:30 GMT -5
Posts: 19,230
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Post by Pawprint on Feb 10, 2016 20:14:21 GMT -5
Don't we know one of the webkinz people on FB that's good at getting things done. It's a woman and I can't remember her name. Will have to go look at my fr and people at Ganz/Webkinz The WW people are Sally, Betty and Steve, but they will just give you the number and email for GanzRats. Ganz helped me with the acct issues but not with the WW ones, those they said had to be done through WW support. Blah.
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