Fairykinz Bear - New Deluxe pet for August 1st, 2022

StarSkywalker
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Fairykinz Bear - New Deluxe pet for August 1st, 2022 Aug 2, 2022 6:13:12 GMT -5

Quote

Post by StarSkywalker on Aug 2, 2022 6:13:12 GMT -5

Aug 1, 2022 23:11:44 GMT -5 Siobhanin said:

Thank you Newfie ! I sent an email explaining my situation. I also canceled auto-renewal a couple days ago, so we are good on that end!

Just stumbled upon your helpful and practical thread of conversations...lol

How did you turn the Deluxe auto-renewal off? I would like to make sure mine is off as well.

Last Edit: Aug 2, 2022 6:13:44 GMT -5 by StarSkywalker

Siobhanin
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Fairykinz Bear - New Deluxe pet for August 1st, 2022 Aug 2, 2022 17:07:40 GMT -5 StarSkywalker likes this

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Post by Siobhanin on Aug 2, 2022 17:07:40 GMT -5

Aug 2, 2022 6:13:12 GMT -5 StarSkywalker said:

Aug 1, 2022 23:11:44 GMT -5 Siobhanin said:

Thank you Newfie ! I sent an email explaining my situation. I also canceled auto-renewal a couple days ago, so we are good on that end!

Just stumbled upon your helpful and practical thread of conversations...lol

How did you turn the Deluxe auto-renewal off? I would like to make sure mine is off as well.

In the eStore, follow these steps:

Manage Account > Active Membership Orders > click on the Order Number of the Deluxe membership you would like to cancel auto-renewal on > there should be an option under Order Details to cancel auto-renewal.

Newfie
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Fairykinz Bear - New Deluxe pet for August 1st, 2022 Aug 2, 2022 18:31:10 GMT -5 Fitkinz likes this

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Post by Newfie on Aug 2, 2022 18:31:10 GMT -5

Aug 1, 2022 23:11:44 GMT -5 Siobhanin said:

Thank you Newfie ! I sent an email explaining my situation. I also canceled auto-renewal a couple days ago, so we are good on that end!

Good luck! Let me know how it goes! :banana:

StarSkywalker
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Fairykinz Bear - New Deluxe pet for August 1st, 2022 Aug 3, 2022 5:44:00 GMT -5 Siobhanin likes this

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Post by StarSkywalker on Aug 3, 2022 5:44:00 GMT -5

Aug 2, 2022 17:07:40 GMT -5 Siobhanin said:

Aug 2, 2022 6:13:12 GMT -5 StarSkywalker said:

Just stumbled upon your helpful and practical thread of conversations...lol

How did you turn the Deluxe auto-renewal off? I would like to make sure mine is off as well.

Thank you so much! For some reason, it says "no orders were found" though...maybe I might have to check when it gets closer to being used up-I think I'll check again in December.

Last Edit: Aug 3, 2022 5:45:35 GMT -5 by StarSkywalker

Siobhanin
Traderkinz

za warudo

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Fairykinz Bear - New Deluxe pet for August 1st, 2022 Aug 4, 2022 17:22:31 GMT -5 StarSkywalker likes this

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Post by Siobhanin on Aug 4, 2022 17:22:31 GMT -5

Aug 3, 2022 5:44:00 GMT -5 StarSkywalker said:

Aug 2, 2022 17:07:40 GMT -5 Siobhanin said:

Thank you so much! For some reason, it says "no orders were found" though...maybe I might have to check when it gets closer to being used up-I think I'll check again in December.

Oh, that's weird. When I didn't click the actual order numbers, it didn't bring up the option to cancel. But when i clicked the numbers it allowed me to. So if you did click the numbers, maybe shoot the eStore an email because auto-renewing against your wishes would stink!!

StarSkywalker
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Fairykinz Bear - New Deluxe pet for August 1st, 2022 Aug 5, 2022 17:35:12 GMT -5

Quote

Post by StarSkywalker on Aug 5, 2022 17:35:12 GMT -5

Aug 4, 2022 17:22:31 GMT -5 Siobhanin said:

Aug 3, 2022 5:44:00 GMT -5 StarSkywalker said:

Thank you so much! For some reason, it says "no orders were found" though...maybe I might have to check when it gets closer to being used up-I think I'll check again in December.

Interesting....thanks for this. I'll take your advice and look into this further.

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